Shipping Policy - ->moved to policies

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Delivery Estimates

We offer free shipping on all orders for the lower 48 states! Shipping options will be based off order total. 

 Shipping Option Estimated Transit Time Order Total
Economy 5 to 8 business days Under $35
Standard 3 to 4 business days $35 and up

 We only accept physical addresses for delivery.

We do not ship outside of the lower 48 states.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated transit time from receiving your shipping confirmation email, please contact us at info@ecitydirect.com with your name and order number, and we will look into it for you.